You will learn to identify and hone the instincts necessary to differentiate yourself and thrive in a competitive executive labor market environment. This module seeds the development of future leaders by going beyond the traditional curricular offerings to explore personality structure and common challenges that inhibit optimal effectiveness in dense social settings. We will together with you explore and seek to understand the cognitive and emotional processes at the core of the exercise of leadership, and to see and practice the self command, self control and self regulation skills and techniques required to master the organizational dynamics you create.
• Duration: 8H
Written communication is a critical and pervasive form of interaction in the business world. Crafting an effective e-mail, proposal, request, or memo requires an ability to make an accurate mental model of the others’ experience and create written materials that are clear, articulate, and persuasive. In this workshop you will learn about psychological principles that underlie effective written interactions and practice creating, receiving, and revising written work.
• Duration: 2H
Presence and the use of the voice are critical components of managerial life and practice.You will be challenged in a hands-on workshop taught by a leading voice and movement coach to develop your full expressive capacity, focusing on vocal performance and embodied presence. This is done through a series of five two-hour sessions that include breathing, vocal, and physical exercises. Participants in prior offerings have reported significant improvement in their quality of sound, physical expression, confidence, power, and effectiveness in formal presentations and everyday lives.
• Duration: 10H
You will get individualized feedback on your performance during a class-presentation, including body language, tone, eye contact, verbal habits, and overall rapport and connectedness with the audience. You will receive precise, timely, individualized feedback guided by a framework that challenges you to consider the impact that everything you say and do in public has on the effectiveness and efficacy of your communication, and the persuasiveness of your presentation. You will leave the session in possession of a communication compass – a set of structured questions that will help you model and understand your intent and purpose in making a presentation, and the degree to which the presentation itself achieves your purpose.
• Material: a video of your team presentation
• Duration: 1H
Working in teams, through teams and with teams is difficult. But, it is the essence of most of the work we do in organizations: more than 70% of your value-added work as a manager will be done in teams. Team-work is hard: work teams are often the site of frustration, process losses, conflict, misunderstandings, disappointment, and underachievement. But, when team members are professionally trained to effectively create, launch, communicate, care for, manage, lead and follow in teams, these challenges are often averted. Moreover, trained teams are the most likely to quickly collaborate, integrate multiple points of view, benefit from diversity, achieve multiple synergies and mobilize the group's raw intellectual horsepower to achieve its goals. This highly interactive workshop is designed to enhance personal effectiveness and satisfaction in your current and future team interactions. This module will help you become better at effectively contributing to and influencing teams whether it’s your turn to lead, follow or get out of the way.
• Material: As requested
• Duration: 3+1H
Presence is the great X-factor of managerial communication: Are you really there? What does your body say about the message you produce? Are you eliciting real, authentic presence from the others? You will receive individualized feedback regarding the non-verbal cues you exhibit, in either a class presentation or an interview. This module encourages you to witness and compare your own perceptions regarding your presence with the perceptions of those with whom you interact. You will be provided with a framework for understanding the underpinnings of trustworthiness, rapport, and conveying competence in dyadic and group situations.
• Material: 15 minute video of an interview
• Duration: 1H
The management of tension, conflict, ambiguity, and radical difference between yourself and others is one of the core skill sets of competent executives. This module will help you map, understand, and, where applicable re-design and re-engineer how you communicate and relate to others in difficult interpersonal situations. It is structured as a personal laboratory experience where students will, in real-time, practice achieving a better – a more integrative, cohesive and committed - outcome in situations involving differences of perspectives and perceptions and misalignment of beliefs and incentives when a collaborative outcome is essential. You will have a chance to practice your own behavioral blueprints and new behaviors designed to deal with defensive rituals, moves and manoeuvres of yourself and others.
• Material: write-up of a ‘Case’ describing a conversation or interaction that did not turn out well for you.
• Duration: 1.5H
You will delve into the mind-brain-body workings of personal expressiveness we have explored together in the pre-program and experience guided practice in honing your expressive capacities. This workshop is highly intensive (enrolment is capped at a maximum of 16 participants). It is meant for future executives who want to heighten their ability to express their thoughts and feelings in inter-personal contexts, and who are interested in mastering the emotional and visceral responses associated with interpersonal communication for the purpose of maximizing their effectiveness as communicators.
• Material: As requested
• Duration: 30H
Rotman School of Management,
University of Toronto
Toronto, ON M5S 3E6