Morning/Evening MBA



You will get individualized feedback on your performance during a class-presentation, including body language, tone, eye contact, verbal habits, and overall rapport and connectedness with the audience. You will receive precise, timely, individualized feedback guided by a framework that challenges you to consider the impact that everything you say and do in public has on the effectiveness and efficacy of your communication, and the persuasiveness of your presentation. You will leave the session in possession of a communication compass - a set of structured questions that will help you model and understand your intent and purpose.
• Material: a video of your team presentation • Duration: 1H



You will learn to identify and hone the instincts necessary to differentiate yourself and thrive in a competitive executive labor market environment. This module seeds the development of future leaders by going beyond the traditional curricular offerings to explore personality structure and common challenges that inhibit optimal effectiveness in dense social settings. We will together with you explore and seek to understand the cognitive and emotional processes at the core of the exercise of leadership, and to see and practice the self command, self control and self regulation skills and techniques required to master the organizational dynamics you create.
• Duration: 8H


Making Feedback Matter

Professional feedback situations range from the innocuous and exchange of canned pleasantries to dread-inducing (being on the either side of inadvertently insulting, offending, or alienating the collocutor). These conversations are rarely welcomed, or seen for what they could be: a rare opportunity to offer or receive the very information that can lead to professional and personal growth, a lever that can elevate one to the new level of performance. In this module, you will experience and learn effective practices for structuring the context and content of feedback and practice the emotional, and cognitive inner pre-work required to make giving and receiving feedback truly matter.
• Duration: 2H

Decoding the Invisible Conversation

Spoken words, our main tool in building relationships, express much more than we intend to say. Every sentence we utter communicate at two levels: the message (explicit content of our words) and the meta-message (how we say what we say - formulation, voice, face and body language). Our own ways of communicating seem natural to us. But, when other people's communication style diverges from ours, misunderstanding arise. Their damage to relationships is difficult to repair. They can lead to suspicions regarding each other's competence and integrity - or to the complete breakdown of relationships. This module will use lecture, group exercises and individualized feedback to heighten your awareness of your hidden communicative patterns, - psychological and cultural origins, contrasting communicative patterns, and the impact this can have on your working relationships.
• Duration: 2H


Rotman School of Management,
University of Toronto
Toronto, ON M5S 3E6